Previous incidents

February 2024
Feb 28, 2024
1 incident

API services experienced an intermittent performance issue

Resolved Feb 28 at 03:00pm GMT

On the 28th of February between 14:16 and 14:52, our API services experienced an intermittent performance issue which lead to a small number of API failures (in aggregate 8 minutes). This was caused by unplanned maintenance on hardware. This work has now been completed and services are now fully available.

January 2024
Jan 31, 2024
1 incident

False Alert

Resolved Jan 31 at 10:21am GMT

Please note: our API and website monitoring generated a false alert for 27/28th January. There was no outage and all services ran as expected. The monitoring issue has been rectified. We apologize for any inconvenience caused.

December 2023
No incidents reported