All services are online
As of January 27, 11:55 AM GMT
We have now resolved immediate issues causing website slowness and occasional errors and continue to monitor.
We are aware of the issues causing slow response times and elevated error rate on the website and are currently investigating.
Website, API and Bulk data continue to be operational. While our engineers continue to work away in the background we do not expect to issue any further status updates on this incident.
The API is now operational and we are continuing to monitor and resolve any outstanding issues as a result of this morning's outage.
The underlying data centre issue has been resolved and the https://t.co/6cy0xnrHxo website is now available. We continue to see elevated error rates for API users and are working on a resolution.
The system issues are a result of an outage at our data centre. We are staying in constant contact with them to encourage a swift resolution. No timelines have been communicated yet, but we will update when they are.
This message is to confirm that our systems are currently unavailable.
Our systems are operational; our engineers continue to monitor closely. Thank you for our patience.
We are continuing to monitor the situation.
We are seeing an improvement in the API and Website responses, however continue to monitor the situation closely and will provide further updates. Thank you for your patience.
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