All systems are operational

Past Incidents

Friday 4th September 2020

No incidents reported

Thursday 3rd September 2020

No incidents reported

Wednesday 2nd September 2020

No incidents reported

Tuesday 1st September 2020

No incidents reported

Monday 31st August 2020

No incidents reported

Sunday 30th August 2020

Sustained periods of high latency affecting our sites (retrospective)

We experienced a number of periods of sustained high latency and timeouts today, affecting a proportion of traffic to both the opencorporates.com and api.opencorporates.com sites. These incidents occurred sporadically between approximately 10:00 and 14:00 BST, with varying proportions of traffic affected throughout that time, but they have now ceased.

The root cause of the problem has been identified to be a bug within the software that we use for our load-balancing and encryption services. The issue has been temporarily mitigated and work is under way to effect a permanent fix in the coming days.

We sincerely apologise for any inconvenience that this may have caused and we thank you for your patience.

Saturday 29th August 2020

No incidents reported